At Weaving Dreams, we strive to provide our customers with high-quality products. We want you to be completely satisfied with your purchase, and we hope that you enjoy your items. However, we understand that there may be instances where a return is necessary.

Return Eligibility

We accept returns only in cases where the product has a manufacturing defect. This includes defects such as stitching errors, damage due to faulty craftsmanship, or other issues arising from the manufacturing process. Please note that regular wear and tear, damage due to misuse, or changes in personal preference are not eligible for returns.

Return Process

To request a return, please contact us within 7 days of receiving your purchase. Ensure that you provide the following details:

1. A description of the defect.
2. Photographic evidence of the defect.
3. Your order number and contact details.

Once we verify the defect, we will guide you through the return process, which may involve sending the product back to our store or an authorized location.

Refund or Exchange

If the product is deemed defective, you may choose to either:

1. Receive a full refund to the original payment method, or
2. Exchange the defective item for the same product, subject to availability.

Shipping Fees

Shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a manufacturing defect.

Policy Updates

This Return Policy is subject to change. Any updates will be posted on our website with an updated effective date. We recommend reviewing the policy periodically to stay informed.

Contact Us

For any questions or concerns regarding our return policy, please feel free to contact us:

Weaving Dreams
Address: 1/373 Jodhpur Park, Kolkata - 700068
Phone No: +91 9874083402
Email Address: weaving2514@gmail.com

Thank you for shopping with Weaving Dreams. We are dedicated to ensuring you have a positive experience with our products.